About Berkshire Community College
Berkshire Community College (BCC) has the distinction of being the first community college established in the Commonwealth of Massachusetts. Nestled in the scenic Berkshire Hills, our nearly 2,000 students have access to a wide range of career and transfer programs on our newly-renovated campus. Occupying a scenic 180-acre property just minutes from downtown Pittsfield, Massachusetts, BCC provides students from a broad range of cultural and socioeconomic backgrounds with an intimate learning environment, small class sizes, and much opportunity for interaction with faculty. Berkshire County was home to many forward-thinking historic figures, including W.E.B. DuBois, Susan B. Anthony, and Elizabeth (Mumbet) Freeman, all of whom were pioneers of social justice. The Berkshires contain both rural and urban elements, combining a beautiful natural environment with world-class museums and other cultural opportunities. Pittsfield and Berkshire County continue to evolve, with immigrants from over 70 countries now calling the Berkshires their home. BCC seeks to recruit diverse employees who embrace, as well as demonstrate, a commitment to diversity and inclusion, and whose experiences and perspectives model the opportunities and success derived from a college education.
Provide support and assistance to the Institutional Effectiveness department in the gathering, extraction, organization, formatting, and analysis of data as well as in the generation, preparation, and presentation of data, general and statistical reports, and drafts of correspondence. Perform related work as required and appropriate.
- Organize and conduct surveys via e-mail, mail, phone, and in-person. Design and distribute internet surveys using Survey Monkey and other online program(s).
- Conduct annual graduate survey and produce report containing program-specific follow-up data.
- Collect all data necessary to fulfill Perkins requirements.
- Collect data necessary to fulfill all IPEDS requirements.
- Collect all data needed to respond to department reports/U.S. (ACUUS).
- Collect and collate surveys.
- Provide information/data in response to internal/external data requests.
- Review data for accuracy and completeness to plan, write, and present validated data for general and statistical reports. Prepare required institutional reports.
- Query, flag student cohorts, and create saved lists in the College’s relational database for internal and external reporting purposes.
- Conduct internet research as needed.
- Gather and compile information and data via internet and other methods.
- Assist with completion of state grant contracts as required.
- Assist with reporting to the Department of Elementary and Secondary Education regarding ADA requirements.
- Work with Director of Grants Development and Management as requested.
- Maintain office requirements for confidentiality.
- Maintain an accurate and organized system of office documentation.
- Review, analyze, and graph/chart data via Microsoft Word and Microsoft Excel.
- Create, format, and edit documents via Microsoft Word/Microsoft Excel.
- Prepare correspondence for Director of Institutional Effectiveness and Director of Grants Development and Management, as requested.
- Provide training to and supervise work-study as needed.
Qualifications Required at Hire
- Knowledge of the methods of general and statistical report writing.
- Knowledge of the methods used in the preparation of charts, graphs, and tables utilizing Microsoft Word and Excel.
- Knowledge of the principles and correct usage of the English language including spelling, sentence structure, word meaning, and punctuation.
- Ability to understand, explain, and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
- Ability to conduct statistical surveys and studies.
- Ability to gather information through questioning individuals and by examining records and documents.
- Ability to compile, correlate, and interpret statistical data.
- Ability to assemble items of information in accordance with established procedures.
- Ability to determine proper format and procedure for assembling items of information.
- Ability to prepare and use charts, graphs, and tables.
- Ability to prepare general and statistical reports.
- Ability to perform arithmetical computations with speed and accuracy.
- Ability to develop graphs, tables, and charts, and design, distribute, and collate surveys.
- Ability to enter, proofread, and edit data with accuracy.
- Ability to communicate effectively in oral expression.
- Ability to give written and oral instructions in a precise, understandable manner.
- Ability to write concisely, to express thoughts clearly, and to develop ideas in logical sequence.
- Ability to follow written and oral instructions.
- Ability to maintain accurate records.
- Ability to exercise sound judgment and exercise discretion in handling confidential information.
- Ability to deal tactfully with others.
- Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural, and/or economic backgrounds.
Qualifications Acquired on the Job
- Knowledge of the types and uses of agency forms.
- Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities.
- Willingness to learn to enter and extract data from the College’s relational database.
- Ability to use Survey Monkey and various other online systems.
Minimum Entrance Requirements
Applicants must have at least (A) three years full-time, or equivalent part-time, professional, paraprofessional, or technical experience in statistics or statistical research work, of which (B) at least one year must have been in a professional capacity, or (C) any equivalent combination of the required experience and the substitutions below.
I. A bachelor’s degree with a major in mathematics or statistics may be substituted for a maximum of two years of the required (A) experience.*
II. A graduate degree with a major in mathematics or statistics may be substituted for the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Union: AFSCME; Grade 17
Supervisor: Director of Institutional Effectiveness
Salary: $49,610.34/year (@ step 1), per AFSCME Contract
Start Date: April 2020
Berkshire Community College is an affirmative action/equal opportunity institution and does not discriminate on basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service, and national origin in its education programs or employment. All inquiries concerning application of the above should be directed to Melissa Loiodice, Director of Human Resources, Affirmative Action Officer, and Coordinator of Title IX and Section 504, at 413-499-4660, ext. 1022, Susan B. Anthony Annex Building, Room A19.
To apply, please submit cover letter, resume, and a list of names and telephone numbers of three (3) recent professional references by visiting the employment section of our website at www.berkshirecc.edu/employment.
Application Closing Date: March 2, 2020.