Chief Operations Officer, Becket-Chimney Corners YMCA

About Becket-Chimney Corners YMCA

As an independent YMCA Camp and Conference Center, Becket-Chimney Corners YMCA (BCCYMCA) is unique in that it offers a four-week rustic residential camp experience. Camp Becket was established as a boys’ camp in 1903. Henry and Ina Gibson, early Directors at Camp Becket, helped to establish Chimney Corners Camp for girls in 1931, which operated as a private camp until its acquisition in 1972. BCCYMCA also operates Travel and Service Programs that offer teens an opportunity to experience new cultures and engage in community service internationally and domestically. BCCYMCA’s Outdoor Center offers year-round outdoor experiential learning programs for colleges, schools, youth and adult groups. Through their programming, BCCYMCA strives to create a supportive and inclusive environment that encourages character development and confidence building.

Last October, BCCYMCA welcomed a new CEO, Amy Hurwitz Gutschenritter. Amy has a life-long connection with Becket Chimney Corners YMCA, beginning in the 1970s-1980s as a camper, LIT and staff member. Amy served on the Board of Trustees for sixteen years, including as Board Chair and Co-Chair of the successful $14M Changing Lives Campaign. Amy has over 25 years of experience as a senior executive in global financial institutions, including leadership positions in strategy, client management, operations, technology, and marketing/communications.

About Becket-Chimney Corners YMCA Programs

Residential Camp:

Residential Camp is BCCYMCA’s niche, and what their 100+ year reputation has been built upon. Campers live in rustic cabins without electricity and are “unplugged” from technology while at camp. The Camp Mottos and Becket Games, Chimney Corners Camp Song and Sign, Cabin Chat, Gibson Hall, the Chimney Corners Camp Barn, and Gibson Weekend (formerly Moms’ and Dads’ Weekends) are all examples of the traditions and history that help to define and differentiate BCCYMCA’s camps.

Teen Travel:

BCCYMA’s solid reputation also extends to their exceptional Travel Service Program where teenagers travel to new countries and experience new cultures, to benefit from community service learning, international understanding, values development, and personal growth. These are life-changing trips that guide and challenge young people as they learn to become healthy, responsible, and caring adults.

Leadership and Outdoor Education:

The Berkshire Outdoor Center offers incredible adventure leadership programming year-round to schools, colleges, youth groups, adult groups, families. and individuals from all over New England and New York. Over 19,000 individuals benefit from the Berkshire Outdoor Center experience annually. The Berkshire Outdoor Center is home to the most comprehensive ropes course in the Northeast.

Becket Day Camp:

There are fantastic day camp programs for youth ranging from 3 to 17 years old. The programs are ‘camper-centered’ and encourage physical, social, and emotional growth. Each camper’s day is filled with a range of activities, such as canoeing on the ponds, swimming at the beach, climbing the climbing tower, fishing, catching frogs, making bracelets, performing in talent shows, and slip-and-sliding.

About the Position

As a member of the Becket-Chimney Corners YMCA’s Senior Leadership Team, the Chief Operations Officer will provide overall leadership to the Shared Services and Support Departments and ensure that service delivery systems, processes, and standards effectively meet program and client/guest needs. In addition, they will ensure that the duties and responsibilities assigned to respective Departments are carried out in an effective, systematic, and cost-effective and risk-mitigated manner.

Key Responsibilities

Operations:

  • Develops operational policies and practices for each department and departmental function including, but not limited to:
    • Property and Facilities Management comprised of over 140 buildings on 1,400+ acres, including a Wastewater Treatment Facility, Solar, two dining halls that serve over 500 people, historic buildings, two lakes, and fleet vehicles.
    • Food Service delivery to over 12,000 individuals during the year (up to 500 people per meal at peak times).
    • Technology strategy, security, and integration.
    • Others which may also include: Business Operations, Communications, Data Management, Health Services.
  • Effectively manages the risks inherent in each operation in compliance with all laws, regulations, and ACA and YUSA standards.
  • Coordinates the priorities of staffing, customer service, and program delivery, and develops and maintains a program of Quality Management within each department with the goal of continuously improving guest experience.
  • Prepares, monitors, and meets the annual operating budget ensuring contingency planning and corrective actions are in place as appropriate and needed.
  • Coordinates with Program Executives to establish priorities and quality standards; effectively measures and manages services to meet/exceed these standards.
  • Leads Shared Services and Support departments in meeting priorities set by strategic plan.

Management:

  • Hires, trains, manages, and motivates department leaders.
  • Works closely with Board of Trustees regarding operational risk matters of importance as needed; serves as Staff Liaison to Board Facilities Committee.
  • Works closely with CFO on matters including insurance and annual budget cycle and quarterly financial reviews.
  • Works collaboratively with leadership team to achieve accreditation and licensing standards and financial and compliance audits.
  • Assists CEO in other assigned duties and projects.
  • Attends YMCA and other professional organization training and networking events to remain professionally informed and motivated.

Key Qualifications

  • 10+ years of senior-level nonprofit management experience with proven success building and growing an organization.
  • Demonstrated executive leadership skills.
  • Experience with staff recruitment, selection, supervision, and training.
  • Experience within a resident camp/outdoor education setting or with a similar nonprofit organization.
  • Demonstrated proficiency in large-scale project management, oversight of facilities/property management, and food service.
  • Proven technology and budget management experience.
  • Outstanding interpersonal skills, including team and relationship building.
  • Experience effectively communicating both verbally and in writing with various levels of staff, Board, and regulatory officials.
  • A demonstrated interest in cultivating relationships with peers within the community and within the YMCA.
  • Proven commitment to excellence, effective teamwork, and a discipline for organizing and attending to details in a timely manner.
  • Ability to effectively delegate responsibilities to others and to support them in their endeavors.
  • Awareness of current and emerging issues that affect legal, social, health and safety, management, and human development aspects of the organization.
  • Patience, creativity, flexibility, tact, agility, perseverance, commitment to YMCA values, and a positive and caring attitude.

For more information about Becket-Chimney Corners YMCA, please visit www.bccymca.org.

All qualified candidates will receive consideration for employment without regard to race, color, age, sex, religion/religious creed, national origin, ancestry, disability, veteran or military status, sexual orientation, gender identity or expression, genetic information, or any other protected status.

If you are interested in learning more or being considered for this upcoming search, please email your cover letter and resume in confidence to:

BCCYMCA@developmentguild.com

2020-0050

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2020-03-12T12:55:58-04:00March 12th, 2020|Categories: Careers, Facilities, Hospitality/Tourism, Senior-Level|